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Privacy
Policy

Please refer to the following for our privacy policy regarding your data, how we collect it and how it is used.  We reserve the right to modify it at any time with changes taking effect immediately so be sure to keep checking here for updates.

Personal Data Collection

When you make an online purchase via our website, we collect personal information about you to enable to us to fulfil your order.  We require your name, delivery address, e-mail address, phone number and payment details depending which method you choose.  

You may decide to sign up for our email newsletter in which case we will collect your name, last name and email address.

When you visit our website, your computer’s internet protocol (IP address) is automatically received which gives us information about your browser and operating system.  

Certain cookies are used to extract information for our shop host site, Shopify, regarding how you found the website, which page you saw first, a tracker to record the number of visits to the website, and information that may be stored in your basket.  Cookies in contact forms will capture information in it for up to one year.

Surveillance cameras used in our shop are for the prevention, investigation and detection of criminal activity and to promote public safety.  Footage access is password protected and strictly controlled and may only be accessed or disclosed in extreme circumstances for example sharing with the police for crime prevention and/ or investigation.  

Our website uses embedded content from other third party websites which will behave the same way as if the visitor has visited their other website

How We Use Your Information

 

We require your personal details such as address and contact number so that we can process your order and on rare occasions inform you of any delays or issues with your order. Without this information, we will not be able to process your request or confirm your order.  We may, unless you advise us otherwise, pass your contact number to our courier in case they need to contact you with regards to your delivery.

If you decide to sign up for our email newsletter, we will use that to keep you in touch with our new products and events happening and to personalise our communications with you.  You may opt out of our marketing communications at any time should you change your mind by following the instructions at the end of the email.

As you browse our website, your IP information is collected along with information about the web pages and products you view  which may help us understand customer behaviour patterns for marketing purposes, as well as to help optimise and improve our website.  The information collected may help us screen for potential risk of fraud.  Information also helps us to assess the success of marketing and advertising campaigns.

Our cookies do not contain any personal information about you, and are used only to determine your browser and user preferences for our website.  When you fill in a contact form, your information is captured for convenience so that you would not have to re-enter information when ordering the next time.  These cookies will last for a year.  The internal stats tracker by Shopify expires midnight daily.  

Embedded content from third party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

E-commerce Platform

 

Our online shop is hosted on Shopify Inc., a platform that allows us to sell our products to you.

Your data is stored through Shopify’s data storage and databases on a secure server behind a firewall.

Your purchase transaction data, made via direct payment gateway, is stored for only as long as is necessary to complete your payment transaction.  Upon completion, your purchase transaction information is erased.

All direct payment gateways adhere to the standards set by PCI-DSS.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers by using encryption.

Since Shopify is a third party service provider, you may wish to read Shopify’s own Terms of Service here or Privacy Statement in order to understand more.

When you place an order through Butcher Farrell’s Meat Emporium website, we will keep your order records unless or you request for us not to.

 

Your Rights

 

For the protection of your personal information, we take precautions to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

You have the right to access personal information we hold about you and to ask that your personal information be corrected, amended, or deleted. For any information relating to our privacy policy please do not hesitate to get in touch by email at butcherfarrell@gmail.com